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Article How to fix error 923 in Google Play Store, Read Now

The Error 923 is a Google Play Store error which prevents Android users from updating or downloading apps and games. The error message looks like this: "Viber" could not be downloaded due to an error (923). Popular apps affected by this Google Play Store bug include Facebook, Clash of Clans, Hearthstone, Whatsapp and Subway Surfer.  While I’m not sure what Android error code 923 exactly means, in order to fix it, you will use the cache clearing method, which has been used to solve other common Android market errors like RPC:S-7 and the infamous “unfortunately app has stopped error”. Users will keep getting this error until they clear the cache and data for some Google processes. Here are a couple of fix for Error 923 in Google Play Store:


Similar Error: Fix Android Error 924 on Google Play

How to Fix Error 923 in Google Play Store 

First Method : Clear Google app cache

• Go to Settings >> Apps >> Swipe left to see “All” apps list
• Scroll down and select “Google Play Store” 
• Select “Force stop” and then “Clear Data” >> Select “Ok”
• Go to Settings >> Apps >> Swipe left to see “All” apps list
• Scroll down and select “Google Play Services” >> 
• Select “Force stop” and then “Clear cache” >> Select “Ok”
• (optional) Again go back to “All” app list 
• Scroll down and select “Google Play Framework” >> 
• Select “Force stop” and then “Clear Data” >> Select “Ok”

Once above steps are completed, open Google Play Store, add you Gmail account information and start downloading apps and games.

Second Method: Clear System Cache

• Go to Settings >> Storage
• Tap on “Cached Data” under Internal Storage
• Press “OK” to clear cache
• Now reboot and try to install the App from the Google Play Store

I hope the above solutions helped resolve this error for your Android Smartphone or tablet. If you have any other 923 error fix, please mention them in the comments.


Note that this error is common mostly in the Jelly Bean operating system so if you update to the latest Android 4.4 Kit Kat or Android 5 Lollipop, you may stop getting this error. Some devices which have been affected by the 923 error include Moto G, Samsung Galaxy S5, Galaxy S4, Galaxy S3, Galax S2, Nexus 4, Nexus 7, HTC One X, LG L5.  Many users have complained of the 923 error while to download Whatsapp, Facebook, Blackberry Messenger etc.

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